WVANGFCU will not solicit confidential or sensitive member information via e-mail, telephone or other communication methods. For your protection, our website should not be accessed from a link provided by a third party, instead it should only be accessed by typing the website name or the URL address into the web browser or by using a “bookmark” that directs the web browser to the Credit Union’s website. The Credit Union will not send e-mail messages requesting confidential information, such as account numbers, passwords or personal identification numbers (PINs).
You are asked to report any such requests to the Credit Union.
The Credit Union will maintain current website security certificates that assure online members that its website has been authenticated by a third party and that confidential transactions performed are secured by SSL (secure sockets layer) encryption. Always be sure to verify the first five letters in your address bar are “https” when accessing your home banking as well as looking for the padlock in the lower right hand corner of the screen. This will ensure you are at the proper site.
If you suspect that you are or have been a target of a phishing scam or have provided personal financial information in response to a phishing scam, you should report it immediately to WV Air National Guard Federal Credit Union, 1512 Coonskin Drive Charleston, WV 25311 or by phone at (304) 342-2422 or 1-877-820-9924.